About Fees:
1. The first customization requires plate making, and the plate making fee requires a one-time payment (Contact us).
2. If you need to specify an expedited transportation method, you need to pay additional freight (DHL/UPS/FedEx)
About Customization:
1. As the product is a customized product, please contact us to confirm relevant information about customization before submitting the order,
2. If the customer service is not contacted within three days after the payment of the order is completed, it is deemed that there is no need to customize the content. The order will be arranged to complete the shipment according to the normal order.
3. Because customized items cannot be modified after platemaking and customized products cannot be resold, suspension of orders during the process is not supported. Returns and refunds are not supported for non quality issues.
4. Computer renderings are not real objects, and if you receive the product and consider it “Not as expected,” or “The color is too dark or too light,” and so on are all non quality issues. I hope you can understand.
About After Sales:
1. If there is a problem with the product after receiving the package, please give priority to contacting us and send us a video or photo;
2. If there is a quality issue with the product, we will arrange for another shipment (customized products do not support refunds)
If you agree with the above rules, we can start our cooperation
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing